公共服务的发展与劳动关系公共服务

On the Development of Public Service and Labor Relations Public Service

我国劳动关系公共服务是与劳动关系市场化进程相伴而行的。劳动关系公共服务的目标空间是促进劳动关系规范的建立、有序运行、合理调整和矛盾化解。为了更好地提供劳动关系公共服务,在内容设计方面,应做好公共服务的内涵界定、服务主体转换、服务边界设定、服务项目设计、服务项目确定等工作;在供给机制方面,应采用政府主导下的间接供给方式,即由政府委托或与市场及社会组织合作,提供公共服务;在评估机制方面,应将数量、实施效果、公平性等因素进行综合考量,加强过程监管与评估验收,以确保公共服务供给绩效。

The public service of labor relations in China goes hand in hand with the process of marketization of labor relations. The target space of labor relations public service is to promote the establishment of labor relations norms, its orderly operation, reasonable adjustment and conflict resolution. To better provide public service of labor relations, in terms of the content design, we should do a good job in defining the connotation of public service, transforming service subjects, setting service boundaries, designing service items, and determining service items, etc. As for the supply mechanism, the indirect supply method under the leadership of the government should be adopted, that is, the government entrusts or cooperates with the market and social organizations to provide public services. In terms of evaluation mechanism, factors such as quantity, implementation effect and fairness should be comprehensively considered. In addition, process supervision and evaluation acceptance should be strengthened to ensure public service delivery performance.