沟通素养:21世纪核心素养5C模型之四

Communication Competence:Part Ⅳ of the 5Cs Framework for Twenty-first Century Key Competences

随着社会的发展和进步,沟通素养在个体发展中的作用越来越突出,成为21世纪人才必备的核心素养之一。然而,目前对于沟通素养的内涵及结构还没有清晰的界定。基于相关文献的分析,本研究提出,沟通素养是一个包含了语言能力、思维能力和社会情感能力的复合型素养,包含深度理解、有效表达和同理心三个要素。其中,深度理解和有效表达是沟通的两个重要过程,需要语言能力、思维能力和社会能力的共同参与,而同理心则是促进有效沟通最为重要的一种社会情感能力。中小学是培养学生沟通素养的重要阶段,本研究构建的沟通素养结构模型有助于构建中小学生沟通素养的培养体系,为提升学生的全面素养助力。

With the development and progress of society,communication competence plays an increasingly important role in individual development,thus becoming one of the core qualities of talents in the 21st century.However,there is no clear definition of the connotation and structure of communication competence.Based on analysis of the international researches on core literacy in the 21st century and related literature,this study proposes that communication competence is a complex literacy that includes language ability,thinking ability and social emotional ability,involving three elements:deep understanding,effective expression and empathy.Among them,deep understanding and effective expression are two important processes of communication,which require language skills,thinking skills and social skills,while empathy is the most important social emotional skill to promote effective communication.Primary and secondary schools provide an important stage to cultivate students’communication competence.The clarity of the connotation and structure of communication competence in this study will help primary and secondary schools to build a communication competence training system,and provide a reference for the improvement of students’overall literacy.