网约车颠覆性创新界定及监管对策

Research on the Definition of Disruptive Innovation of Ride-hailing and Its Regulatory Countermeasures

网约车创新性的服务方式惠及了大量有更高品质出行需求的乘客,但也给政府规制带来了新的挑战。基于网约车颠覆性创新属性存在的争议,从网约车经济属性、市场特征、财务战略三方面结合颠覆性创新理论对其颠覆性创新进行判定,得出网约车不属于颠覆性创新范畴,但其豪车业务符合颠覆性创新特征的结论。基于此,建议政府在监管过程中实行分类管制、严格质量管控、立足宏观布局、妥善处理创新和监管之间的关系,实现公共利益最大化。

The innovative service mode of ride-hailing has not only benefited a large number of passengers with higher quality travel demand, but also brought new challenges to government regulation. Based on the dispute over the disruptive innovation attributes of ride-hailing, the disruptive innovation was judged from the economic attributes, market characteristics and financial strategy of ride-hailing combined with the theory of disruptive innovation, and the conclusion was drawn that ride-hailing does not belong to the category of disruptive innovation, but its luxury car conforms to the characteristics of disruptive innovation. Based on this proposal, the government should implement classified control in the supervision process, strictly control quality, and properly handle the relationship between innovation and regulation based on the macro layout, so as to maximize the public interest.