辅助生殖中心护理质量指标构建研究

Study on the construction of nursing quality index of assisted reproduction center

目的探讨辅助生殖中心的护理质量评价指标,为建立本辅助生殖中心的护理管理评价体系提供具体的评价与监测项目的依据。方法通过头脑风暴、专家咨询及问卷调查法对各护理质量指标进行统计分析并整理。结果根据护理质量指标名称、定义,进行归纳整理,其结果分为3个维度(结构-过程-结果),16项护理质量指标,其中包括结构指标2项,过程指标9项,结果指标5项。过程指标在整个维度中得分最高,其次为结果指标。结论建立辅助生殖中心护理质量指标,有利于对护理质量的监控,提高护理质量,规范辅助生殖护理的操作流程,并能更好地为患者服务,提高患者满意度。

Objective To explore the nursing quality evaluation index of the assisted reproductive center,and to provide specific evaluation and monitoring basis for the establishment of the nursing management evaluation system of the assisted reproductive center.Methods The nursing quality indexes were statistically analyzed and sorted out by brainstorming,expert consultation and questionnaire survey.Results According to the name and definition of nursing quality indicators,the results were classified into 3 dimensions structure-process-result,16 nursing quality indicators,including 2 structural indicators,9 process indicators and 5 outcome indicators.The process index scores the highest in the whole dimension,and the next is the result index.Conclusion The establishment of nursing quality indicators of assisted reproductive center is conducive to the monitoring of nursing quality,improving nursing quality,standardizing the operation process of assisted reproductive nursing,and can better serve patients and improve patients’satisfaction.