基于Wos核心集的价值共振要素研究

Research on Values Resonance Elements Based on Value Co-creation Literature Review of Wos Core Collection

价值共创的目标状态是“价值共振”,即用户、企业和社会三方的价值目标趋同一致。以Web of Science TM(Wos)核心集合为数据源,对近20年有关价值共创的文献进行可视化研究,利用CiteSpace软件对价值共创研究领域的知识基础、知识演进、研究热点、研究拐点,以及研究前沿展开分析,从如何实现“价值共振”的视角对价值共创相关文献的关键词进行提取,从用户维度、平台维度、企业维度、社会维度和服务生态系统维度这五大维度对“价值共振”进行界定,并且形成“价值共振”的融合点要素集合。

Value co-creation theory provides a theoretical basis for the research of the service innovation ecosystem.The target state of value co-creation is“values resonance”,that is,the value objectives of users,enterprises,and society tend to be the same,and“values resonance”happens.Based on 2494 articles collected from Web of Science core collection in the past 20 years,this paper draws the visual mapping knowledge domains with the software of CiteSpace to make a comparative analysis on the knowledge base,hot research topic,evolution trend,turning point,as well as research frontiers,and extract the keywords of value co-creation from the perspective of how to achieve"values resonance".The“values resonance”is further defined from five dimensions:user dimension,platform dimension,enterprise dimension,social dimension,and service ecosystem dimension.We also explore the fusion point elements in order to achieve"values resonance".