互联网医院与实体医院信息交互及业务流程管理研究

Research on information interconnection and business process management between internet hospitals and entity hospitals

互联网医院是今后医院发展的重要方向,但其并非一个可以独立运行的个体,而必须依托于实体医院,两者优势互补,资源共享。但两者必须实现信息交互及业务往来,才能更好地优化资源,实现优质医疗服务的交叉融合。互联网医院与实体医院信息及业务的互联互通,由于互联网医院突破了地域和时间限制,业务也将不仅以疾病治疗为主,而是从关注疾病本身到关注人健康本身的转变,从一体化到人性化服务的转变,从关注病案到关注患者就医体验的转变,更好地提高医院服务质量,提高患者就诊效率及就医满意度。

The Internet hospital is an important direction for the development of hospitals in the future,but it is not an individual that can operate independently,but must rely on physical hospitals.The two have complementary advantages and share resources.However,the two must implement information interaction and business exchanges in order to better optimize resources and achieve cross-fusion of high-quality medical services.The interconnection and interoperability of information and services between Internet hospitals and physical hospitals.As Internet hospitals break through geographical and time constraints,their business will not only focus on disease treatment,but also change from focusing on the disease itself to focusing on human health itself,from integration to The transformation of humanized services,from the focus on medical records to the patient's experience in seeking medical treatment,to better improve the quality of hospital services,improve the efficiency and satisfaction of patients.