摘要
基于资源依赖理论,从客户视角考察客户集中度对企业创新资源、创新行为的影响。具体而言,探究客户集中度对于创新绩效的非线性影响,以及冗余资源的情境作用。选择2007-2016年中国上市信息技术企业为研究样本,研究发现:客户集中度与创新绩效呈倒U型关系;已吸收冗余负向调节客户集中度与创新绩效的倒U型关系,即适度客户集中度对创新绩效的促进作用,以及高度客户集中度对创新绩效的抑制作用,均会随已吸收冗余的增加而减弱。
Based on resource dependence theory, this paper examines the impacts of customer concentration on innovation resources and innovation behaviors from the customer perspective. Specifically, it explores the non-linear effects of customer concentration on firm’s innovation performance and the contextual role of organizational slack resources. Selecting the Chinese listed information technology firms from the period 2007 to 2016 as empirical research samples, it is found that, customer concentration has an inverted U-shaped relationship with innovation performance, and both negative and positive effects of customer concentration on innovation performance will be weakened with the increase of absorbed slack.
作者
晋邑
邵云飞
吴言波
Jin Yi;Shao Yunfei;Wu Yanbo(School of Management and Economics,University of Electronic Science and Technology of China,Chengdu 611731,China)
出处
《技术经济》
CSSCI
北大核心
2019年第11期12-21,共10页
Journal of Technology Economics
基金
国家自然科学基金面上项目“突破性创新价值共创的机理研究:跨界、演化与商业逻辑转换”(71872027)
国家自然科学基金面上项目“新一代信息技术产业‘联盟组合’与创新能力研究:涌现、构型与治理”(71572028)
国家社科基金重大项目“‘互联网+’促进制造业创新驱动发展及其政策研究”(17ZDA051)。
关键词
客户集中度
组织冗余
创新绩效
资源依赖理论
customer concentration
organizational slack
innovation performance
resource dependence theory
