中小型制造业企业质量管理影响因素研究——基于浙江省253家企业的实证分析

Research on Quality Management of Small and Medium-sized Enterprises(SMEs)--Empirical Analysis Based on 253 Enterprises in Zhejiang Province

浙江省中小企业凭借轻、快、民、集等特点,一直走在全国的前列,成为著名的中小企业大省.以"产业集群"见长的中小制造企业在经济、就业等方面取得了令人瞩目的成就.在大力推广品牌建设,提倡高品质、高水平发展的大环境下,针对中小制造企业存在的竞争力弱、寿命短、产品质量不稳定等问题,本文以浙江省11个地区的253家中小制造企业为研究对象,运用问卷调查、因子分析等方法分析企业质量管理现状.结果显示,主要影响因素是工具因子、思想因子、规模因子和标准因子,其中工具和规模存在地区间的显著差异.针对分析结果,本文从协助中小企业发展、质量人才培养、质量工具运用等方面提出了建议措施,为提升中小制造企业的质量管理水平提供了思路.

Small and medium-sized enterprises(SMEs)in Zhejiang Province have been at the forefront of the country because of their characteristics of lightness,speed,private operation and cluster.SMEs known for their"industrial clusters"have made remarkable achievements in economy and employment.In the context of vigorously promoting brand building and encouraging high-quality and high-level development,this paper focuses on 253 SMEs in 11 regions of Zhejiang Province for their problem of weak competitiveness,short life span and unstable product quality.Questionnaires,factor analysis and other methods are applied to analyze the status quo of enterprise quality management.The results show that the main influencing factors are instrumental factors,thought factors,scale factors and standard factors,among which there are significant differences between tools and scales.Based on the analysis results,it offers suggestions for assisting the development of SMEs,the cultivation of quality talents,and the application of quality tools,and ideas for improving the quality management level of SMEs.