基于APM的用户体验与业务可视化监控信息运维与服务体系建设

User Experience and Business Visualization Monitoring Information Operation and Maintenance and Service System Construction Based on APM Performance Data

APM是一种针对企业应用系统进行实时监控的管理方案,通过此方案可以对应用系统的程序性能进行管理,同时还能实现故障管理系统化,信息化。一般情况下,APM应在应用当中具有覆盖范围广泛的优势,普遍来说能够覆盖5个部分,即终端用户体验、应用架构映射、深度应用诊断、应用事务的分析、数据分析,这5个部分是构建企业应用系统的必要框架,因此本文将针对此5项进行分析。本文在大运维视角下,结合APM应用性能需求进行业务可视化监控信息运维与服务体系建设,建设目的在于提高用户在对平台各功能使用中的体验,使传统企业应用系统的被动式服务,转变为用户可视化的主动式体验系统,同时需要体现出自动化、实时性的监控功能。

APM is a management scheme for real-time monitoring of enterprise application systems.This scheme can manage the program performance of the application system,and at the same time realize systematization and informationization of fault management.In general,APM should have a wide range of advantages in the application,generally covering five parts,namely end user experience,application architecture mapping,deep application diagnosis,application transaction analysis,data analysis,these five parts It is the necessary framework to build an enterprise application system,so this article will analyze these five items.In the perspective of the big operation and maintenance,this paper combines the performance requirements of APM to conduct business visualization and monitoring information operation and maintenance and service system construction.The purpose of the construction is to improve the user experience in the use of various functions of the platform,and to transform the passive service of traditional enterprise application systems.The active experience system for users to visualize,while also reflecting the automation and real-time monitoring functions.