基于微信的公共图书馆个性化参考咨询服务

The Public Library’s Personalized Reference Service Based on WeChat

在移动互联网技术飞速发展的进程中,微信成为人们进行信息咨询的主要渠道之一,为公共图书馆数字化参考咨询业务的开展提供了良好支撑。以公共图书馆参考咨询服务为研究对象,阐述了公共图书馆参考咨询服务的内涵,分析了基于微信的公共图书馆个性化参考咨询服务优势,结合公共图书馆参考咨询服务现状,进一步探讨了基于微信的公共图书馆个性化参考咨询服务的实现路径。

In the rapid development of mobile internet technology,WeChat,which has become one of the main channels for information consultation,provides a good support for the development of digital reference service in public libraries.Taking the public library’s reference service as the research object,this paper expounds the connotations of the public library’s reference service,analyzes the advantages of the public library’s personalized reference service based on WeChat,and connecting with the current status of the public library’s personalized reference service,further discusses the realization paths of the public library’s personalized reference service based on WeChat.