开放式创新社区用户知识贡献的采纳机理研究

Study on the Adoption Mechanism of Knowledge Contribution from Open Innovation Community Users

[目的/意义]深入剖析开放式创新社区用户知识贡献的采纳规则与原理,有助于揭示用户知识贡献的采纳过程与结果,促进开放式社区知识管理绩效的提升。[方法/过程]从分析开放式创新社区用户知识贡献采纳的内涵、特征与要素入手,基于信息生态链理论与系统动力学方法阐明开放式创新社区用户知识贡献的采纳系统结构、采纳过程与驱动因素。[结果/结论]解读了注意触发、知识匹配、价值判断与采纳决策4个开放式创新社区用户知识贡献的采纳阶段,构建了开放式创新社区用户知识贡献的采纳动力机制模型。

[Purpose/Significance]An in-depth analysis of the adoption rules and principles of user's knowledge contribution in open innovation communities can help reveal the adoption process and results of user's knowledge contribution and promote the improvement of the performance of open community knowledge management.[Method/Process]Starting from the analysis of the connotation,characteristics and elements of the adoption of user's knowledge contribution in open innovation community,the adoption system structure,process and driving factors were illustrated based on information ecological chain theory and system dynamics method.[Result/Conclusion]This paper interpreted the four adoption stages of user's knowledge contribution in open innovation community,such as attention triggering,knowledge matching,value judgment and adoption decision,and constructed the adoption dynamic mechanism model of user's knowledge contribution in open innovation community.