重大突发公共危机事件中基层党组织公信力功能与提升

Functions and Improvement Measures of the Credibility of Grassroots Party Organizations in Major Public Emergency Crises

公共危机与基层党组织公信力紧密相关、相互影响。基层党组织公信力的高低是公共危机化解或加剧的变换器,公共危机是基层党组织公信力变迁的特殊场域。公共危机为党组织特定支持输入提供了契机,但特定支持会随危机严重程度的递减而相应减弱,由此致使党组织公信力也随之变动。但随危机结束而消失的特定支持会累积在群众心里,成为弥散支持生成的基点,为党组织公信力的保持和今后提升奠定了基础。如此,基层党组织应将此次公共危机作为其提升公信力的一个特殊机遇,并助力化解公共危机。结合公共危机这一特殊情境,从信任的多维性质来考量,提升基层党组织公信力,化解公共危机,应主要从4个维度展开,即信任的胜任维度:提升党组织应对危机能力;信任的公开性维度:党组织信息全面公开;信任的客体特征维度:党组织凸显责任意识和担当精神;信任的主体心理维度:激发共同体意识。

Public crisis and the credibility of the grassroots party organizations are interrelated: the credibility of the grassroots party organizations determines whether the crisis is resolved or intensified. Public crisis is a special field affecting the credibility of the grassroots party organizations. It provides opportunities for the party organization to provide specific support, but the specific support decreases when the crisis gets less serious, and the credibility of the party organization changes accordingly. However, the specific support disappearing as the crisis comes to an end will be cherished by the public, and become the basis for more supports, which lays a foundation for maintaining and improving the credibility of the party organization. Therefore, the grassroots party organizations should take the current crisis of Covid-19 as a special opportunity to improve their credibility and help resolve the crisis. Considering the special situation of the public crisis and the multidimensional nature of credibility, it is necessary to improve the credibility of grassroots party organizations and resolve the public crisis from four aspects: in terms of credibility competence, we need to enhance the ability of the grassroots party organizations to deal with crisis;in terms of credibility openness, we should make the information of the party organization fully open;in terms of the object characteristics of credibility, the party organization should prioritize sense of responsibility and commitment;in terms of subjective psychology of credibility, the grassroots party organizations should raise their awareness of community.