重大突发事件网络舆情的协同治理

Cooperative Governance of Internet public opinion on Serious Emergencies

重大突发事件会引发复杂的网络舆情,而网络舆情有效治理又成为应对重大突发事件和维护社会稳定运行的重要条件。重大突发事件的特点决定了网络舆情难以通过自身运行机制在短时间实现有序状态。网络舆情是多主体共同参与形成的复杂信息交流系统,需要进行协同治理,从而实现维护网络舆情稳定和谐的目的。重大突发事件的网络舆情治理需要基于科学层面、心理层面和价值层面的综合协同。

Serious Emergencies will trigger complex internet public opinion,and effective governance of network public opinion has become an important condition for responding to Serious Emergencies and maintaining stable operation of society.The characteristics of Serious Emergencies determine that it is difficult for network public opinion to achieve an orderly state in a short time through its own operating mechanism.Internet public opinion is a complex information exchange system formed by the participation of multiple subjects.It requires collaborative governance to maintain the stability and harmony of network public opinion.Internet public opinion governance of Serious Emergencies requires comprehensive coordination based on the scientific level,emotional level and value level.