美国加州大学图书馆面向残疾读者服务的分析与启示

Analysis and Enlightenment of the Service for Disabled Readers in the Library of the University of California

运用网络调查法、深度访谈法和统计分析法,对美国加州大学10所分校图书馆残疾读者服务的概况进行深入分析,发现美国加州大学图书馆残疾读者服务具有以完善政策为前提,以先进技术为手段,以学习支持为目标,以自助助人为理念,以合作推广为路径,以人员队伍为保障等特征,据此提出我国高校图书馆应落实面向残疾读者服务的政策法规,成立面向残疾读者服务的专门机构,建设面向残疾读者服务的硬件设施,深耕面向残疾读者服务的专项工作,加强面向残疾读者服务的合作与推广。

We make an study on the general situation of library services for disabled readers in 10 University of California campuses by using the methods of network survey,in-depth interview and statistical analysis.Detailed analysis shows that the service of disabled readers in the libraries of University of California is premised on improving policies,using advanced technology as a means,aiming at learning support,cooperative promotion as a path,personnel as a guarantee,self-help as a concept.The enlightenments of university libraries in China include:implementing policies and regulations on services for disabled readers,setting up special institutions for services for disabled readers,building hardware facilities for services for disabled readers,deepening special work for services for disabled readers,and strengthening coperative promotion of services for disabled readers.