摘要
Definition—Banking or another word of financial institution is taking a role as succor for today’s society as a fast generated processor in handling money flows.Inclusively,Islamic Banking(IB)means the detailed and comprehensive processor in handling money flows according to Shariah principle or Islamic regulation.This approach seems particularly well suited for an individual aims for marketing executives in which the approach is presumably according to the real purposes.Purpose—The purpose of this paper is to develop a heightened framework for process delivery of Islamic Banking(IB)knowledge thru the mediation of Islamic social finance attributes.The framework consists of three define variables:accomplishment of knowledge delivery process in IB,IB enhancement knowledge,and Islamic social finance attributes.Design/methodology/approach—The paper used a triangulation study.The quantitative approach consists of the collection of primary data through a self‐administered questionnaire distributed to 405 Islamic banks’players in Peninsular Malaysia.The partial least squares structural equation modelling(PLS-SEM)method was the main statistical technique employed in this study.In parallel,qualitative approach was used,in forms of semi structured interviews with four Islamic banks’experts.The data also gathered from Quran and Hadith.Originality/value—The study has shown that IB enhancement knowledge is discovered to have a significant effect on knowledge delivery process in IB and a partial mediating effect on the relationship between independent variable and dependent variable.Overall the results indicate the model provides good illustration of the emerging shape of knowledge delivery process in IB.
