检测性能及诊断项目质量控制在我院健康体检中的应用

Application of test performance and quality control of diagnostic items in physical examination of our hospital

目的探讨检测性能及诊断项目质量控制在我院健康体检中的应用。方法回顾性统计分析2017年6月~2018年6月我院检验科收治的1000例健康体检者的资料,将2017年6~12月未实施质量控制管理的500例健康体检者设为对照组,将2018年1~6月实施质量控制管理后的500例健康体检者设为研究组,比较两组总满意度、疾病检出准确率、院内感染率、体检报告不合格率和护士技能、服务态度、仪器使用、医疗耗材、就医环境、制度流程等投诉情况。结果研究组总满意度和疾病检出准确率高于对照组,且院内感染率和体检报告不合格率低于对照组,差异有统计学意义(P<0.05),研究组投诉率低于对照组,差异有统计学意义(P<0.05)。结论我院健康体检中加强检测性能及检验项目的质量控制能提高其满意度、疾病检出准确率,减少院内感染率、体检报告不合格率和投诉率,值得推广应用。

Objective To explore the application of test performance and quality control of diagnostic items in the physical examination of our hospital.Methods The data of 1000 physical examination people admitted to our hospital clinical laboratory physical examination from June 2017 to June 2018 were retrospectively statistically analyzed.The 500 cases from June to December 2017 before quality control management were set as the control group,the 500 cases from January to June after quality control management were set as the study group,The total satisfaction,disease detection accuracy,nosocomial infection rate,unqualified rate of physical examination report and the complaints of nursing skills,service attitude,equipment,medical supplies,medical environment.Results The total satisfaction rate and disease detection accuracy of the study group were higher than those of the control group,and the rate of nosocomial infection rate and the rate of unqualified physical examination report were lower than those of the control group,with statistically significant differences(P<0.05).The complaint rate of the study group was lower than that of the control group,with statistically significant difference(P<0.05).Conclusion Strengthening the quality control of the test performance and items in the physical examination of our hospital can improve the satisfaction and the accuracy of disease detection,and reduce the rate of infection in the hospital,the rate of unqualified physical examination report and the rate of complaint,so it should be popularized and applied.