护理质量管理对神经外科住院患者院感控制率、护患纠纷及护理质量的影响

Effect of nursing quality management on hospital infection control rate,nursing-patient disputes and nursing quality of hospitalized patients in neurosurgery

目的探讨护理质量管理对神经外科住院患者院感控制率、护患纠纷及护理质量的影响。方法选取2017年5月~2019年5月我院收治的60例神经外科住院患者作为研究对象,按照随机数字表法分为对照组(30例)与观察组(30例)。对照组采用常规护理干预,观察组采用护理质量管理。比较两组患者院感控制率、护患纠纷率以及护理质量评分。结果观察组患者院感控制率为6.67%,低于对照组的26.67%,差异有统计学意义(P<0.05);观察组患者护患纠纷总发生率为0.00%,低于对照组的13.33%,差异有统计学意义(P<0.05);观察组患者护理质量评分高于对照组,差异有统计学意义(P<0.05)。结论为住院患者开展护理质量管理,可有效降低院感发生率和护患纠纷发生率,还可提升医院护理质量,故该种管理模式值得在临床中推广。

Objective To explore the effect of nursing quality management on hospital infection control rate,nursing-patient disputes and nursing quality of hospitalized patients in neurosurgery.Methods Sixty inpatients undergoing neurosurgery in our hospital from May 2017 to May 2019 were selected as the research subjects,and were divided into the control group(n=30)and the observation group(n=30)according to the random number table method.In the control group,routine nursing intervention was used,and in the observation group,nursing quality management was adopted.The hospital infection control rate,nurse-patient dispute rate,and nursing quality score were compared between the two groups.Results The rate of hospital infection control in the observation group was 6.67%,lower than that of the control group accounting for 26.67%(P<0.05).The incidence of nursing disputes(0.00%)in the observation group was lower than that in the control group(13.33%)(P<0.05).Nursing quality score in the observation group was higher than that in the control group(P<0.05).Conclusion Nursing quality management for inpatients can effectively reduce the incidence of hospital infection and nurse-patient disputes,and can also improve the nursing quality.Therefore,this management pattern is worth promoting in the clinic.