层级质量控制在外科ICU护理管理中的应用

Application of Hierarchical Quality Control in Nursing Management of Surgical ICU

目的探讨在外科ICU护理管理中实施层级质量控制的效果。方法选择2016年1-12月为实施前,2018年1-12月为实施后,实施前后均选取50例外科ICU患者及护理人员为研究对象,对实施前后外科ICU护理管理质量进行观察。结果实施后外科护理人员在工作人员素质、环境管理、护理质量管理及质量总分上均显著高于实施前(P<0.05);实施后ICU患者对护理管理的总满意率为98.00%,明显高于实施前总满意率86.00%,差异有统计学意义(P<0.05)。结论在外科ICU护理管理中,实施层级质量控制的护理管理模式,可显著提高ICU病房护理治疗,提高患者的满意率,值得推广。

Objective To explore the effect of implementing hierarchical quality control in nursing management of surgical ICU. Methods From January to December 2016, before implementation, and from January to December 2018, after implementation, 50 surgical ICU patients and nursing staff were selected as research subjects before and after implementation.Observe the quality of care management. Results The post-implementation surgical nursing staff were significantly higher in staff quality, environmental management, nursing quality management and total quality score than before implementation(P<0.05). after implementation, the total satisfaction rate of icu patients with nursing management was 98.00%,which was significantly higher than 86.00% before implementation, and the difference was statistically significant(P<0.05). Conclusion In the surgical ICU nursing management, the implementation of hierarchical quality control nursing management mode can significantly improve the nursing treatment in ICU ward, improve the patient’s satisfaction rate, and is worth promoting.