探析质量管理在公共图书馆文献开发中的应用

The Studying of Quality Management of literature exploitation in Public Library

充分领会与贯彻质量管理实践是公共图书馆在开发馆藏文献过程中提升效率、改善质量的有效方法。质量管理理念的核心就是计划、执行、监视与响应四个环节的不断循环,在循环中不断提升服务质量。

It is usefu1 for literature exploitation that fully understanding and practicing of quality management,which will lead to improvements of efficiency and quality.It is key to quality management that unrelenting and promoting procedures of planning,doing,checking and acting.