基于智能规则的医院检查预约平台应用研究

Study on Application of Hospital Examination Appointment Platform Based on Intelligent Rules

以上海市胸科医院为例,从总体架构、智能规则库、模型构建和计算等方面阐述基于智能分配规则的医院检查预约平台建设,选取对照组和观察组对平台使用前后预约情况进行对比,结果表明该平台有助于缩短检查等候时间,优化检查预约流程,提升患者满意度。

Taking Shanghai Chest Hospital as an example,the paper expounds on the building of hospital examination appointment platform based on intelligent allocation rule in terms of overall architecture,intelligent rule base,model building and calculation,etc.,compares the appointment situation before and after using the platform by selecting control group and observation group.The result shows that the platform is conductive to shortening the waiting time for examination,optimizing the examination appointment procedure and improving patients′satisfaction.