药品安全信任度评价指标体系构建及应用研究

Study on the Construction and Application of Evaluation Index System of Drug Safety Trust

目的为地方政府药品安全信任度的建设与完善提供方向和思路。方法采用问卷调查实证分析方法,从消费者个体特性、政府监管部门、药品相关企业、医疗机构、社会监督量五个方面,以及相关主体的关注度、开放度、正直、日常履职和问题处理等方面构建指标,分析药品安全信任度影响因素。结果各主体的自律素养促进信息沟通渠道的优化,并提升药品安全问题处理效果;各主体的安全问题处理效果与社会监督力量有较大相关性;各主体日常履职、问题处理和社会监督力量,在信任度评价指标体系中占较大的比重。结论提高药品安全信息开放度,加强道德缺失主体的教育和培训,疏通多方参与的社会监督渠道,加强各主体风险防控和应急处理体系建设等,将有效提高地方药品安全信任度。

Objective To provide directions and ideas for the construction and improvement of Drug Safety Trust in local government.Methods The questionnaire empirical analysis method was used to analyze the influencing factors for Drug Safety Trust from the five aspects consumer individual characteristics,government supervision,drug enterprises,medical institutions,and social supervision,as well as attention,openness,integrity,daily performance,and problem-solving,etc of related subjects.Results The self-discipline literacy of each subject promoted the optimization of information communication channels,and enhanced the treatment effect of the drug safety issues.The handling effectiveness of drug safety issues of each subject was closely related to the social supervision force.The daily performance,problem handling,and social supervision of each subject accounted for a large proportion in the evaluation system of Drug Safety Trust.Conclusion Improving the information openness of drug safety,strengthening the education and training of the subjects with moral deficiency,unblocking the social supervision channels of multi-participation,and strengthening the risk controlling prevention of each subject and the constructing of emergency response system would effectively improve the local Drug Safety Trust.