参照JCI标准提升医院保安队伍专业化服务水平的实践与探索

Practice and Exploration of Improving the Professional Service Level of Hospital Security Teams with Reference to JCI Standards

医院安全保卫工作直接关系到医疗服务质量水平,而保安队伍的人员素质和工作成效,是做好安保的重要基础。JCI标准是国际公认的先进的医疗服务标准,该院结合实际尝试将此标准应用于安保,规范安全工作的制度和流程,加强人防、物防和技防建设,由此大力提升医院保安队伍的专业化服务水平。

Hospital security work is directly related to the quality of medical services,and the quality and effectiveness of the security team is an important foundation for security.The JCI standard is an internationally recognized advanced medical service standard.The hospital tries to apply this standard to security in accordance with actual conditions,regulates the systems and processes of safe work,and strengthens professional service level of the construction of civil,physical,and technical defenses.