管制员心理健康现状分析及其EAP方案的设计

Analysis of controller’s mental health status and the design of corresponding EAP project

随着空中交通流量日益增长,管制员面临的工作压力也越来越大,不良的心理健康状况影响管制员生活质量和职业寿命。基于积极心理学理论和心理健康七项标准,结合管制员工作任务和环境特点,确定管制员心理健康标准的7个一级维度和33个二级维度,并在SCL-90基础上完成管制员症状自评量表的编制工作,调查分析管制员心里健康状况,设计管制员心理健康的员工帮扶计划(EAP),对一线管制单位关注的管制员心理健康问题提出有益意见。

More and more attention has been paid to the work pressure faced by controllers.Poor mental health will directly affect the quality of career life of controllers.Based on the theory of positive psychology and seven criteria of mental health,combining the task and environmental characteristics of controllers,seven first-level dimensions and thirty three second-level dimensions of controllers’mental health scale were determined.According to the survey data,design an employee assistance program with the aim of improving their mental health.