大学生酒店顶岗实习自我情绪管理研究——以H学院为例

Study on Self-emotion Management of Students in the Hotel——The case of H College

实习学生的自我情绪管理研究在酒店顶岗实习过程中起着至关重要的作用,针对大学生顶岗实习自我情绪管理的影响因素,采用问卷调查和查阅文献的方法展开研究,结合中外研究动态,发现实习学生群体中存在着大量影响情绪的因素.综合分析得出结论,主要是顶岗实习酒店方的工作及实习生活,校方开展的课程、个人的心理承受力已经自然气候因素造成的情绪的波动.并针对具体因素进一步提出学生进行自我情绪管理的合理建议.

The research on self emotion management of internship students plays an important role in the process of hotel internship.Aiming at the influencing factors of self emotion management of internship students,questionnaire survey and literature review are used to carry out the research.Combined with the research trends at home and abroad,there are a lot of factors that affect emotion in the group of students.The comprehensive analysis concludes that it is mainly the work and practice life of the hotel side,the courses carried out by the school side,and the psychological endurance of individuals that have been caused by natural climate factors.In addition,it also puts forward some reasonable suggestions for students'self emotion management.