基于QFD和TRIZ的视障者药品标签器设计研究

Design of Drug Label for Visually Impaired Based on QFD and TRIZ

目的 随着人类文明的不断发展,人权在世界范围内被广泛提及.1974年,联合国首次提出了无障碍设计的理念,这大大地扩大了设计的受众人群.设计的目标人群不应仅限于健康的人,弱势群体(如残疾人和视障者)也应得到充分重视.由于身体缺陷,视障者只能利用想象力来构想周围环境,通过触摸和聆听来了解世界.这在一定程度上给视障者的生活带来很多不便.药物作为患者的必需品,不仅应该满足被视力正常的人正确服用的需求,而且还应考虑到视障者的特殊需求.方法 运用QFD理论,进行目标用户的需求调研,构建产品需求质量屋,得出主要需求和问题,然后运用TRIZ理论进行问题分析和解决问题.结论 设计出视障者药品标签器,帮助视障者区分药物信息,使视障者准确地触摸和识别盲文标签的信息,以避免意外摄入错误的药物.

With the continuous development of human civilization,human rights have been widely mentioned in the world.In 1974,the United Nations first proposed the concept of barrier-free design,which greatly expanded the audience of the design.The target population should not be limited to healthy people only.Vulnerable groups(such as the disabled and visually impaired)should also be given full attention.Because of their physical disability,visually impaired people can only visualize their surroundings by imagination and understand the world by touching and listening.To some extent,this brings a lot of inconvenience to the life of the visually impaired.As a necessity for patients,medicine should not only meet the needs of normal people,but also take into account the particularity of the visually impaired.The QFD theory was applied to investigate the demand of target users,build the product demand quality room,and obtain the main demand and problems.And then,the TRIZ theory was used to analyze and solve the problems.We designed and developed a drug label for the visually impaired to help them distinguish drug information.It enables visually impaired people to accurately touch and recognize braille label information to avoid accidentally ingesting the wrong drugs.