新型冠状病毒肺炎疫情下公共舆论的演变、影响与政府应对

Evolution and Influence of Public Opinion v.s Government’s Response to COVID-19 Pandemic

2020年新型冠状病毒肺炎(COVID-19)席卷全国,这一重大的公共卫生安全事件引发了激烈的公共舆论。公共舆论随着新型冠状病毒肺炎疫情的演变而演变,主要经历了始之发轫、爆发蔓延以及渐趋稳定三个阶段。同时,公共舆论一经产生,便具有强大的力量。正向舆论有利于加强政策实施、有利于监管政府救灾以及有利于充分调动社会力量。负向舆论打击抗疫信心与士气、制造社会恐慌以及损害政府公信力。作为担负国计民生重任的政府,是应对公共舆论的主要责任人。政府的应对之法主要应该从"实"与"褒"相结合、弘扬正向舆论,提升应急管理能力、消除负向舆论两个方面进行舆论调控。

The novel coronavirus pneumonia(COVID-19)swept China at the beginning of 2020,and triggered fierce public opinion.With the evolution of the pandemic,public opinion mainly experienced three stages:starting,spreading and stabilizing.Public opinion once produced,it has a powerful force.Positive public opinion is conducive to strengthening policy implementation,supervising government’s disaster relief and fully mobilizing social forces,while the negative may hard hit the confidence and morale,create social panic and damage the credibility of the governments.Therefore,governments at all levels should praise the positive public opinion according to the"reality",enhance their emergency management and eliminate the negative.