新冠肺炎疫情下医护人员心理问题干预及破冰之策

Psychological Problems Intervention and Ice-breaking Solutions to Medical Staff in the Outbreak of COVID-19

新型冠状病毒肺炎疫情下,一线医护人员在抗击疫情中会出现各种各样的心理问题,如恐惧与无助、焦虑与担忧、躯体化症状与强迫症状等,然而出于对职业形象的考虑、理性工作的需要、过度牺牲的倾向、寻求情绪卷入与自我察觉的平衡,一线医护人员往往拒绝心理援助从而出现破冰之难。由此提出以下应对策略:给予理解、尝试融入、增加医疗队领队对心理援助的重视、设计个性化的团体互动活动与提供多样化的援助方式,为一线医护人员的心理干预工作提供参考。

Frontline medical staff suffer from a variety of psychological problems in the outbreak of Coronavirus Disease 2019,such as fear,helplessness,anxiety,worry,somatization symptom and obsessive-compulsive disorder.However,there are challenges of ice-breaking in the process of providing psychological intervention.Frontline medical staff refuse psychological intervention out of consideration for professional image,rational work needs,spirit of excessive sacrifice,balance between emotional involvement and self-awareness.We propose to strengthen understanding and empathy,fit into a team,reinforce cooperation of the leader,design personalized group interactions and provide various ways of psychological intervention,all of these will provide positive reference to the psychological intervention on medical staff.