让建言更多含金量:员工建言质量的前因机制

More valuable voice:The antecedent mechanisms of employee voice quality

员工高质量的建议是企业提质增效的重要途径。然而,以往研究主要聚焦在员工的"建言参与"和"建言数量"上,忽略了一个最本质的问题--员工的建言质量如何?为解决这一关键问题,分别从员工建言质量的内涵、测量、前因机制的角度构建一个关于员工建言质量的系统研究。研究一基于扎根理论,探讨员工建言质量的内涵与结构,开发员工建言质量的测量工具;研究二是基于内隐建言理论,从个体和团队两个层面探讨员工与领导的批判性思维对员工建言质量的影响机制。理论贡献在于推动员工建言质量的理论构建,拓展批判性思维理论、内隐建言理论的应用。

Heightening the quality of employee voice has been recognized as an important way to improve organizational effectiveness.However,previous studies have mainly focused on how to promote employees’voice participation and quantity of voice,while ignoring the most essential issue–voice quality.To solve this problem,the present study aims to systematically research voice quality,including the connotation,measurement and antecedents of employee voice quality.The first study defines the connotation of employee voice quality based on grounded theory,and develops a scale of employee voice quality.The second study,drawing on implicit voice theory,explores the theoretical mechanisms linking leader and employee critical thinking to employee voice quality on both team and individual levels.This paper makes theoretical contributions by developing an employee voice quality framework and expanding the application of critical thinking and implicit voice theory.