湖南省公众对新型冠状病毒肺炎疫情防控措施知识、态度、行为的网络调查情况分析

Online survey of citizens’knowledge,attitude and practice of prevention and control measures against COVID-19 epidemic in Hunan province

目的调查湖南省新型冠状病毒肺炎(简称新冠肺炎,COVID-19)疫情期间公众关于疫情防控措施知识、态度、行为,防控措施效果评价、满意度的情况方面内容,为下阶段制定防控措施提供科学依据。方法采用匿名网络调查方式,通过在线问卷平台发放自行设计的调查问卷,调查内容包括一般信息、公众对疫情防控措施态度与行为、对防控措施满意度、个人防护意识与行为以及对防控工作的问题与建议等。采用描述性方法分析问卷中数值变量以及等级变量数据,采用文本分析中的语句分词与词频分析、KMeans聚类分析方法来分析处理开放性主观题的文本数据。结果本次调查共收集7 585份有效问卷,参与调查人群的职业主要有事业单位员工(27.20%)、自由职业者(18.89%)、企业员工(11.72%)、学生(10.34%)。99.88%的参与者认为外出需要佩戴口罩,最优先选择的防护口罩为医用外科口罩/一次性医用口罩(79.91%),其次为医用防护口罩(16.47%)。89.57%参与者认为含氯消毒剂可以用于家庭日常消毒,其次为医用酒精(86.32%)。94.23%的参与者满意疫情期间防控措施,88.27%认为防控措施落实到位。94%赞成当前延迟复工、复学政策,96.97%赞成限制外出的防控措施。超过99.30%的参与者配合健康监测及登记等防控工作。文本分析结果显示出现频率较高的词语主要有"防控"、"疫情"、"出门"、"口罩"等。提取了10类观点,有"鼓励"、"减少外出"、"继续加强防范,不能松懈"、"戴好口罩"、"疫情早日结束"、"加强防控宣传"、"积极配合防控"、"加大防控力度"、"买不到口罩"、"延迟复学"等。结论湖南省公众对新冠肺炎疫情的防控措施知识了解与满意度较好,整体配合程度较高;对疫情形势看好的同时,湖南省公众对疫情防控仍保持警惕态度。

Objective To investigate Hunan citizens’knowledge,attitude and practice of prevention and control measures in response to coronavirus disease 2019(shortened to COVID-19)epidemic and their effectiveness evaluation and satisfaction towards the measures during the epidemic so as to provide a scientific basis for formulating prevention and control measures in the next phase.Methods An anonymous online survey was conducted in Hunan.Self-designed questionnaires were distributed through the online questionnaire platform,and the survey contents included general information,attitude,behavior and satisfaction towards the epidemic prevention and control measures,awareness and behavior of personal protection,and problems and suggestions in prevention and control work.Descriptive analysis was conducted for data collected from questions with options.Text data were then further analyzed.Sentences were divided into phrases or words and their frequencies were calculated.KMeans clustering method was used to further explore similar views.Results A total of 7,585 valid questionnaires were finally collected,and participants were mainly employees in government institutions(27.20%),the self-employed(18.89%),enterprise staff(11.72%)and students(10.34%).99.88%of the participants agreed with the necessity to wear face mask when going out,with79.91%choosing disposable surgical mask and 16.47%protective face mask for medical use.89.57%of the participants thought that chlorine-containing disinfectant could be used for domestic disinfection,with 86.32%thinking medical alcohol.94.23%of the participants were satisfied with all kinds of prevention and control measures against COVID-19 epidemic,and 88.27%of them agreed with a well implementing status of the containment measures.94%of the participants supported the policy to postpone the work and school starting day.96.97%of the participants supported the policy of outdoor activity restriction.Over 99.30%participants agreed and cooperated with work such as civil health status registration and monitoring.Text analysis showed that words and phrases with high frequency were control and prevention,epidemic,going outdoor,face mask,etc.10 views were extracted finally,including encouraging sentences,restricting outdoor activities,keeping strengthening prevention work and staying alert,wearing face mask to prevent disease,hoping a speedy ending for the outbreak,intensifying containment propaganda,actively cooperating with the disease prevention and control,enhancing COVID-19 containing measures,being very hard to purchase a face mask and postponing the school starting day.Conclusions Hunan citizens were well known about and satisfied with prevention and control measures against COVID-19 epidemic,with highly cooperating with the public prevention and control work.They were optimistic about the epidemic situation;meanwhile,they kept their mind staying alert for the containment of the epidemic.