家庭医生签约服务包服务规范化研究

Research on service standardization of family doctor's contracted service package

医养护一体化服务项目发展到现在,已经到需要进行规范化整理阶段,其中家庭医生签约服务包是需要重点规范内容。服务包规范基本原则是分类管理,精准服务,服务包规范的主要内容是服务项目和服务意义。因此,服务包规范设计按人群进行10+1进行分类,10是指10类重点人群,1是指一般人群,每类进行服务项目和服务意义的规范。服务包规范化设计分为一般服务包和10类重点人群服务包。服务包规范化设计为家庭医生签约制的推广和深入打下坚实基础,在宏观上为服务质量提升创造条件。

Up to now,the integrated medical maintenance service project has reached the stage of standardization,among them,the family doctor signing service package is the content that needs to be standardized.The basic principle of service package specification is classified management and precise service.The main content of service package specification is service items and service significance.Therefore,the service package specification design is classified by 10+1 people,10 refers to ten key groups,1 refers to the general population,each category is subject to the specification of service items and service meaning.The standardized design of service package can be divided into general service package and ten kinds of key crowd service package.The standardized design of the service package lays a solid foundation for the promotion and deepening of the family doctor signing system,and creates conditions for improving service quality at a macro level.