大学宿舍公共自助洗衣服务系统设计

Design of Public Self-service Laundry System in College Dormitory

目的基于共享理念探讨一种服务于大学宿舍的公共自助洗衣模式概念设计,尝试以智能化生活方式为原动力改变和解决由“每间宿舍一台洗衣机”带来的占用居住空间、水电隐患和资源浪费等一系列问题。方法通过文献搜索、数据统计、调研观察、人物访谈和现场拍照等方法获取相关资料,详细地阐述并分析当前大学宿舍洗衣存在的问题;通过参与式观察的方法感受洗衣的完整过程,为思考新型智能化公共自助洗衣模式确立依据;经过对大学宿舍生活环境的体验,系统研究大学生群体用户洗衣需求,提出了公共自助洗衣模式的设计思考基点,构想针对大学宿舍学生群体的公共自助洗衣服务系统。结论从该案设计构思到深入完善,实际上传达了一个思想:目标用户群生活方式类型化是实施“强调使用而非占有”理念的前提之一,为共生设计提供了可能性;希望本案在理论上提出的解决大学宿舍内洗衣问题的思路与办法能为探索共享型服务设计理论与实践的研究者们提供一定参考价值。

The work aims to discuss the conceptual design of a public self-service laundry mode for college dormitories based on the concept of sharing,in an attempt to change and solve problems such as the residential space occupied,the hidden dangers of water and electricity and the resource wasting brought by“one washing machine per dormitory”,with the intelligent lifestyle as the driving force.Related data were obtained through various methods such as literature search,data statistics,investigation&observation,interview and taking pictures on site to specifically describe and analyze the laundry problems faced and generated in college dormitory.The complete process of laundry was experienced through participatory observation,which could seek the basis in consideration of new intelligent public self-service laundry mode.Then,the basis to design and consider the public self-service laundry mode was proposed by experiencing the living environment of college dormitory and systematically studying the laundry needs of college students,so as to conceive the public self-service laundry service system for students in college dormitory.From the design,conception and deep completion of this case,it actually delivers one idea:lifestyle categorization of target users is one of the preconditions for implementing the concept of“emphasizing use over possession”,which makes symbiotic design feasible.The idea and method proposed herein based on theoretical illustration to solve the laundry problem in college dormitory are expected to provide certain reference value for the researchers to explore shared service design theory and practice.