高龄用户无障碍交互体验需求下的居家产品设计研究

Design of Home Products for Elderly Users with Barrier-free Interactive Experience Needs

目的满足高龄用户的无障碍交互体验需求,提升高龄用户居家养老的过程性体验。方法基于中国养老以居家养老为主体的现实模式,以高龄用户居家产品的无障碍设计、交互设计、体验需求三者串联为基础,从高龄用户居家养老需求着手,通过调查、访谈、观察并结合认知心理学、社会学、人机工程学等知识,对高龄用户日常生活无障碍体验、日常行动无障碍体验、居住空间无障碍体验等需求展开研究。结论通过获取高龄用户居家健康产品、安全产品、情感体验三方面需求的有效信息,展开需求信息梳理,对接无障碍设计实践,得出无障碍交互体验需求下高龄用户居家产品设计的三项原则,即感官即视化原则、功能可视化原则、自适应改良原则,整合为无障碍体验需求下高龄用户居家产品系统化设计原则。

The work aims to meet the needs of elderly users for barrier-free interactive experience,and improve their process experience of home-based care.Based on the realistic model that China’s old-age care took home-based care for the aged as the main form and the series of barrier-free design,interactive design and experience demand of home products of elderly users,the barrier-free experience of daily life,daily action and living space of elderly users was studied through investigation,interview,observation and such knowledge as cognitive psychology,sociology and ergonomics,from the perspective of elderly users’needs of home-based care.Three principles of home product design of elderly users with the needs of barrier-free interactive experience are obtained(namely,sensory visualization principle,functional visualization principle and adaptive improvement principle)by obtaining the effective information of home-based care products,security products and emotional experience of elderly users,sorting out the demand information and docking barrier-free design practice,which are integrated into the systematic design principle of home products of elderly users with barrier-free experience needs.