CPE和G1法的机场安全绩效评价指标体系研究

Research on airport safety performance evaluation index system based on criteria for performance excellence and G1 method

为探究机场安全绩效评价指标体系,提升机场安全管理质量和水平,基于卓越绩效准则(CPE)研究民用运输机场安全绩效评价指标体系,以多准则视角确立关键安全绩效维度,通过统计分析筛选,构建出包含6个一级指标(类目),17个二级指标,81个三级指标的指标体系;运用G1法算得出各项指标的权重,最终将评价指标体系及指标权重运用于某机场。结果表明:顾客及相应指标在机场安全绩效评价指标体系中的作用较小,CPE能够与机场安全绩效评价指标体系相结合。多维度建立的评价指标体系符合民航机场安全管理的实际需要。

In order to explore airport safety performance evaluation index system for the sake of improving airport safety management quality and level,evaluation index system of civil transportation airport was studied based on CPE. Then,key safety performance dimensions were established from a multicriteria perspective,and an index system,through filtered statistical analysis,was constructed,which consisted of 6 first-level indicators( category),17 second-level indicators,and 81 third-level indicators.Finally,weights of each index were calculated through G1,and the system and weights were applied in an airport. The results show that customers and corresponding indicators play little role in the evaluation index system,and CPE can be combined with it. Multidimensional evaluation index system satisfies actual needs in safety management of civil aviation airports.