基于医生满意度的改进措施在提高牙体牙髓科护士根管治疗配合能力中的应用

Effects of improvement based on doctors' satisfaction survey on improving dental nurses' ability to cooperate in root canal therapy

目的探讨医生满意度对牙体牙髓科护士根管治疗配合能力的影响。方法采用便利抽样法,选择2018年9—12月在青岛市口腔医院工作的护士为研究对象。在干预前调查医生对牙体牙髓科护士护理配合的满意度,根据调查结果分析牙体牙髓科护士在根管治疗时的配合情况,进行为期3个月的针对性培训。比较干预前后医生对护士护理配合各项内容的满意度。结果干预前后各发放量表60份。干预后医生对护理人员护理工作物品准备到位、突发事件应急能力、四手配合默契度、协助医生健康宣教4个方面的满意度高于干预前,干预前后比较差异均有统计学意义(P<0.05)。结论通过口腔诊疗护理配合针对性培训,医生对口腔操作过程中护士配合的满意度得到提升。

Objective To explore the effects of doctors'satisfaction on dental nurses'ability to cooperate in root canal therapy.Methods The nurses working in Qingdao Stomatological Hospital between September and December 2018 were selected by convenient sampling.Before intervention,the doctors'satisfaction with the nursing cooperation of the dental nurses was investigated.The dental nurses'cooperation in root canal therapy was analyzed according to the survey results,and targeted training was provided for 3 months.The doctors'satisfaction with the nurses'nursing cooperation in various aspects before and after intervention was compared.Results Sixty scales were distributed before and after intervention respectively.After intervention,the doctors'satisfaction with the nurses'cooperation in having nursing work items prepared in place,emergency response capabilities,four-handed cooperation and assisting doctors with health education was higher than that before intervention,and the differences before and after intervention were statistically significant(P<0.05).Conclusions Through the oral diagnosis and treatment combined with targeted training,doctors'satisfaction with the cooperation of nurses during oral surgery is improved.