由微观服务迈向宏观实践:服务为本的制度性政策实践的本土建构

Service-based Institutional Policy Practice:An Exploratory Study on Chinese Social Workers’Engagement in the Policy Process

政策实践是指社会工作者运用专业能力推动不同层面的政策变革的一系列活动,它不仅是社会工作的重要方法之一,更是社会工作核心价值观的要求。本文在一项针对我国S市和N市36位社会工作督导的质性研究基础上,分析我国社会工作者的政策实践参与模式。研究发现,我国社会工作者在扎根微观服务的基础上,日益参与影响社会服务政策的制定,探索出了以服务为本的制度性政策实践模式。在此模式中,社会工作者以协同政府发展社会服务体系而非政策改革为目标,通过维系与政策制定者的信任关系保障参与政策过程的渠道,并采取合作性的策略以专业服务实践推动政策的发展。

Policy practice refers to a range of activities undertaken by social workers to propose and change policy in different settings by using their professional skills.Policy practice is not only an essential component of social work practice,but also conveys the core values of social work.Drawing on a qualitative study with 36 senior social work supervisors in city S and city N,this article examines how Chinese social workers engage in policy practice.The research finding reveals that social workers in China have developed an indigenous mode of policy practice:service-based institutional policy practice.Within this mode,professional service constitutes social workers’power over policy,social workers obtain access to the policy process by building up trust with policy-makers,and use institutional strategies to achieve the reformist goal of policy improvement and development.