摘要
立足智能技术与互联网+政务服务的融合,在阐释智能政务服务内涵的基础上,系统论证了智能条件下在线政务关系结构、互联网+政务服务与智能+政务服务的比较、互联网+与政务服务的结合机理、存在的问题与应对举措。研究提出,智能条件下的互联网+政务服务是互联网+政务服务的迭代升级,其精准性、与服务需求的匹配性大大增强,能大幅提升行政效能。通过创新技术,完善智能条件下互联网+政务服务的体制机制,加强顶层设计和系统构建等举措,可以有效解决困扰互联网+政务服务的问题。
Based on the integration of intelligent technology and internet + government service,with explaining the connotation of intelligent government service,this paper systematically demonstrates the relationship structure of online government affairs,the difference between Internet + government services and intelligent + government services,the combination mechanism,problems and countermeasures of internet + and government affairs service.The study puts forward that internet + government service under the intelligent condition is the iterative upgrade of internet + government service,the accuracy of internet + government service under the intelligent condition and their matching between the government services and the service demand are greatly enhanced,which can greatly improve the administrative efficiency.Through technology innovation and improvement of internet + government service under intelligent condition,the perplexing problems in internet + government service can be effectively solved.
作者
王谦
刘大玉
陈放
Wang Qian;Liu Dayu;Chen Fang(School of Public Administration,Huazhong University of Science and Technology,Wuhan 430023;Wuhan School of Administration,Wuhan 430023;College of Information and Communication,National University of Defense Science and Technology,Wuhan 430015)
出处
《中国行政管理》
CSSCI
北大核心
2020年第6期73-79,共7页
Chinese Public Administration
基金
国家自然科学基金重点项目“非传统安全问题风险识别与防范机制——以智慧城市治理中的信息共享与使用为例”(编号:71734002)
国家社会科学基金重大项目“智能革命与人类深度科技化前景的哲学研究”(编号:17ZDA028)。
关键词
智能化
互联网+
一体化平台
政务服务
intelligence
internet +
integrated platform
e-government services