考虑出行者感知的城市轨道交通接驳服务评价

Service Evaluation of Urban Rail Transit Transportation Based on Passenger Perception

以城市轨道交通接驳过程中交通设施给出行者带来的约束为研究对象,建立了城市轨道交通接驳感知评价模型(Rasch模型)。基于西安市城市轨道交通乘客的问卷调查,分析城市轨道交通不同接驳方式对不同性别、年龄、收入,以及接驳过程满意度的个体产生的出行感知的影响,并从降低接驳难度角度提出接驳意见。调查结果表明,选择道路公交作为接驳方式时,道路公交的运输能力适配性、线网布局匹配性、运输准确性、运营时间匹配性等对不同的人有一定的感知难度;选择步行及自行车等慢行接驳方式时,人们对慢行标志辨认度、骑行环境障碍性、骑行环境安全性、骑行环境舒适性的感知难度较大;选择小汽车作为接驳方式时,人们对小汽车的停车便捷性、收费情况、停车场设置情况等较为敏感。

Targeted at the constraints that transportation infrastructure imposes on passengers in urban rail transit connection process,an urban rail transit connection perception assessment model(Rasch model)is established.Based on a questionnaire survey among Xi′an urban rail transit passengers,the influence of different urban rail transit connections on the traveling perception of passengers with different gender,age,income and satisfaction in the connection process is analyzed,suggestions on alleviating the raveling difficulties are put forward.The survey results show that when choosing road bus as the connection mode,the bus capacity adaptability,line network compatibility,traffic accuracy and operation time matching will cause certain perceptual difficulties for different people.While in the case of pedestrian traveling mode,people feel it difficult to perceive the pedestrian traffic sign,cycling environment obstacle,cycling environment safety and cycling environment comfort.In the motor vehicle traveling mode,people are more sensitive to parking convenience,fee charging situation and parking lot availability.