PDCA循环管理法对降低医院药房口服药品单剂量摆药机调剂差错率的影响

Influence of PDCA Cycle Management on Reducing Error Rate of Oral Drug Single-dosage Dispensing Machine in Hospital Pharmacy

目的:探究PDCA循环法对降低医院药房口服药品单剂量摆药机调剂的差错率影响,确保患者用药的安全性,以杜绝用药事故发生。方法:抽取医院2019年1月—2月间医院药房口服药品单剂量摆药机调剂的差错资料,采用PDCA循环管理模式,分析和评价其差错发生的原因及其解决措施。结果:医院药房口服药品单剂量摆药机调剂差错率由0.319‰降至0.145‰,运用PDCA循环管理法其差错率降低了54.55%,达到预期目标。结论:PDCA循环管理法用于口服药品单剂量摆药机调剂差错原因的分析,有效提高了药房的管理质量。

Objective:To explore the influence of PDCA cycle method on reducing the error rate of dispensing of single-dose oral drug dispensing machine in hospital pharmacy,so as to ensure the safety of drug use of patients,and to prevent drug use accidents.Methods:The error data of single-dose dispensing machine of oral drugs in the hospital pharmacy from January to february 2019 were extracted,and the PDCA cycle management model was adopted to analyze and evaluate the causes of the errors and their solutions.Results:The dispensing error rate of single-dose dispensing machine in the hospital pharmacy was reduced from 0.319‰to 0.145‰,and the error rate was reduced by 54.55%using PDCA cycle management,reaching the expected target.Conclusion:PDCA cycle management method was used to analyze the reasons of dispensing errors in single-dose dispensing machine of oral drugs,which effectively improved the management quality of pharmacy.