新冠肺炎疫情下专业图书馆科研新媒体服务探究——以中国科学院文献情报中心“中国科讯”为例

Research on Scientific Research New Media Services of the Special Library in the COVID-19 Epidemic:Taking National Science Library“Sci-Think”as an Example

[目的/意义]以中国科学院文献情报中心"中国科讯"为例,分析专业图书馆应急科学传播服务的举措及成效,为应急事件下专业图书馆科学传播服务提供借鉴。[方法/过程]梳理新冠肺炎疫情期间"中国科讯"微信公众号推送的服务内容,从日均用户增长和阅读量分析用户对不同类型内容的关注程度,提出应急科学传播服务的思考。[结果/结论]疫情期间,"中国科讯"日均用户增长明显,电子资源保障类内容阅读量最高,其次为新冠病毒科技攻关进展相关内容、科普类直播和信息素养教育直播观看人数达到数万人。应急事件下,专业图书馆应加强特色服务的宣传、加强信息甄选和审核机制,重大公共卫生事件下应急科学传播工作预案缺失也需引起重视。

[Purpose/significance]This paper takes"Sci-Think"as an example to analyze the measures and results of emergency scientific communication services of the special libraries,and provides reference for scientific communication services of professional libraries in emergency situations.[Method/process]To sort out the service contents published by the"Sci-Think"WeChat public account during the epidemic,this paper analyzed users'attention to different types of contents from average daily user growth and reading volume,and put forward the thinking of emergency scientific communication services.[Result/conclusion]During the epidemic,Sci-Think's average daily user growth was obvious,with the highest reading volume of electronic resource protection content,followed by related content of the scientific and technological progress of COVID-19,and the number of popular science broadcasts and information quality education broadcasts exceeded tens of thousands.Under emergencies,special libraries should strengthen the promotion of special services,strengthen the information selection and review mechanism,and the lack of emergency scientific communication work plans in major public incidents also needs attention.