摘要
Objective:Explore the application of mobile phone APP in the follow-up management of hospital in the information age,to build a harmonious doctor-patient relationship,improve the effective follow-up rate and promote the rehabilitation of patients.Methods:Compare and analyze the traditional telephone follow-up mode and the mode of mobile phone APP with telephone follow-ups.Results:In 2016,with telephone follow-ups only,the effective rate was 91.3%,the patient satisfaction rate was 92.6%.In 2017,besides telephone follow-ups,we used mobile phone APP,the effective follow-up rate got up to 96.2%,the satisfaction rate of patients got up to 98.1%.Conclusion:Compared with the traditional follow-up model,mobile phone APP follow-up model can improve the clinical follow-up service and the compliance of patients,help to reduce failures of follow-up.With mobile phone APP,it’s much more convenient and effective for doctors to communicate with patients,and it is better for the rehabilitation of patients with disease.
