Physical Beauty Stores:How to Make Hay in 2020?

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摘要 “It’s horrible!How come the customer satisfaction(CS)channel is such a dismal failure?”Many complained to me.“Destined”,I responded.A.S.Watson Group(Hong Kong)Ltd.saw a significant increase in the number of physical stores to 1,000 in 2011,a benchmark for its domestic counterparts.

作者 Yang Ting

机构地区 Guangzhou Bocui International Trade Co.

出处《China Detergent & Cosmetics》 2020年第2期31-33,共3页 日用化学品科学（英文版）

关键词 STORES CUSTOMER WATSON

分类号 F719.9 [经济管理—产业经济]

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China Detergent & Cosmetics

2020年第2期

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Physical Beauty Stores:How to Make Hay in 2020?

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