高校内部巡察工作中个别谈话的方法与技巧

Methods and Skills of Individual Talks in the Inspection Work of Colleges and Universities

高等学校开展内部巡察工作,是巡视制度在高等教育领域的拓展和延伸。个别谈话是高校内部巡察获取信息、发现问题的重要途径和手段之一。当前,高校内部巡察个别谈话存在内容浮于表面、熟人关系影响、专业培训不到位、缺乏梳理凝练等问题。个别谈话应把握突出政治定位、坚持问题导向、坚持依规依纪、紧紧依靠群众的方向,从加强巡察人员的选拔与培训、做好个别谈话的准备工作、建立个别谈话的保密与回避制度、建立个人谈话分析研判机制四个方面丰富高校内部巡察工作个别谈话的方法,同时注意谈话节奏并掌控谈话主动权、关注谈话对象的肢体语言与微表情、因人而异因势利导等三个方面的谈话技巧。

The internal inspection work carried out by colleges and universities is an expansion and extension of the inspection system in the field of higher education.Individual conversations are one of the important ways and means for internal inspections in universities to obtain information and discover problems.At present,individual conversations of internal inspections in colleges and universities have problems such as superficial content,influence of acquaintance relationships,inadequate professional training,and lack of combing and condensing.Individual conversations should grasp the orientation of highlighting political positioning,adhere to problem orientation,adhere to rules and disciplines,and rely closely on the masses,from strengthening the selection and training of inspectors,preparing for individual conversations,and establishing a confidentiality and avoidance system for individual conversations,Establish a personal conversation analysis and judgment mechanism in four aspects to enrich the methods of individual conversations in the internal inspection work of colleges and universities.At the same time,pay attention to the rhythm of the conversation and control the initiative of the conversation,pay attention to the body language and micro-expressions of the conversation object,and guide each person according to the situation.Talking skills.