美国高校档案馆面向研究型用户的网络服务介绍及启示——以哈佛大学、耶鲁大学及哥伦比亚大学为例

The Introduction and Enlightenment of the Web-based Services of American University Archives for Research Users:Harvard University,Yale University and Columbia University as Examples

文章以美国三所具有特色的高校档案馆网站为例,从网站层(网站栏目设置及架构)、基础层(OPAC检索工具、研究指南及参考咨询服务、服务政策)、内容层(特色专题数据库)这三个层面介绍其面向研究型用户所提供的相关服务;总结其对优化我国高校档案馆网络服务的启示:借鉴美国高校档案馆网站的服务理念,完善网站栏目设置,完善检索工具、注重咨询服务与服务内容书面化,并加强特色档案资源开发以建立专题数据库。

The paper takes three distinctive university archives websites in American as research examples for research users, from the website layer(site column settings and structure), basic layer(OPAC retrieval tools and guides, reference services and policies), content layer(thematic databases).The paper also summarizes its enlightenment for optimizing the network services of university archives in China: learn from the service concept of the archives website of American universities, improve the column settings of the website, develop retrieval tools, focus on the writing of consulting services and service content, and strengthen the development of archive resources to establish thematic database.