不确定性环境下组织支持对组织转型的影响机制研究

Research on the Impact Mechanism of Organizational Support on Organizational Transformation under Uncertainty:Based on Case Study of CHINA GAS

通过分析和研究中国燃气集团的成功转型案例,归纳出组织支持对不确定性环境下组织转型关键环节的影响机制。研究结果表明:组织支持通过对员工变革支持行为产生正面作用,从而对组织转型的4个关键环节具有积极影响,并且在每一个关键环节中,不同类型的组织支持发挥的影响具有不同针对性。其中,工具性支持主要对组织转型的方向把控、实现途径及核心归宿这3个环节起作用,但是对转型的有效保障环节的作用不明显;情感性支持主要对组织转型的实现途径及有效保障环节有用,但是对转型的方向把控和核心归宿环节的作用不明显。

Based on the case study of CHINA GAS’success in organizational transformation,this study proposes the influence mechanism of organization support on the key points of organizational transformation in uncertain environment.The research demonstrates that the organization support can provide positive impacts to the 4 key points of organizational transformation through constructive function to employees.Under each key point,the influence of different types of organization support has its unique form.The instrumental organizational support has positive impacts on the control of direction,feasible way,and core destination,while it hasn’tobvious impacts on efficient protection.The instrumentalorganizational support is mainly useful for thefeasible ways and efficient protection of organization support,while the controlling of direction and core destination is not obvious.