摘要
目的探讨特勤疗养环节质量实施精细化管理的实现意义。方法分析特勤疗养环节质量实施精细化管理的主要做法,包括成立环节质量管理小组、严格执行规章制度、规划合理与设施完备、提高服务质量和加强疗案管控等。结果提高了特勤疗养服务保障人员的保障能力,提升了疗养服务保障的整体效果,使得特勤疗养环节质量管理更加规范以及特勤疗养员的安全得到了有效保障。结论环节质量精细化管理对特勤疗养工作至关重要。
Objective To explore the practical significance of implementing fine management of special service recuperation link quality.Methods The main methods of implementing fine management on the quality of special service convalescence were analyzed,including the establishment of quality management team,strict implementation of rules and regulations,reasonable planning and complete facilities,improvement of service quality and strengthening of treatment case control.Results The ability of special service recuperation service guarantee personnel was improved,the overall effect of special service recuperation service guarantee was improved,which made the link quality management of special service recuperation more standardized,and effectively guarantees the safety of special service recuperators.Conclusion The fine management of link quality is very important to the special service recuperation.
作者
李净
徐乐乐
张法胜
LI Jing;XU Lele;ZHANG Fasheng(Department of Special Service Recuperation,Beidaihe Rehabilitation and Recuperation Center of Joint Logistic Support Force,Qinhuangdao Hebei 066100,China)
出处
《华南国防医学杂志》
CAS
2020年第5期351-353,共3页
Military Medical Journal of South China
关键词
特勤疗养
环节质量
精细化管理
Special service recuperation
Link quality
Fine management