突发公共卫生事件政府应对的信息传导研究

Information Obstruction of Government Response to Public Health Emergencies

信息传导对于政府高效应对突发公共卫生事件意义重大,在筛选信息形成政策资源时,政府过滤、筛选、传达与分析信息的能力需要强化。以2020年新型冠状病毒肺炎疫情防控中的信息传导为研究对象,对五种类型的媒体——中央机关媒体、垂直领域专业自媒体、全国性市场化媒体、地方机关媒体和地方都市媒体在疫情的不同时期发布的微博信息进行词频雷达图示分析,运用信息空间传播模型,从专业与非专业媒体、权力与非权力媒体及不同行政层级三个角度分析信息传导的特点。分析可知,政府在应对突发公共卫生事件中的信息传导时,专业领域信息传至决策层的时效、不同级别信息传导的内容过滤、权威信息传导的流失这三方面有待加强。因此,需要增加专业信息的传递、减少层级信息的过滤、加强权威信息的发布以及加强信息管理建设。

Information transmission is of great significance for the government to effectively respond to public health emergencies.While screening information to form policy judgment resources,the government’s ability to filter,screen,communicate and analyze information also needs to be strengthened.This paper takes the information transmission in the corona virus disease 2019(COVID-19)in 2020 as the research object.The five types of media-central government media,vertical professional media,national market-oriented media,local government media,and local urban media are chosen to be studied.The micro-blog information released during the period was used for the descriptive analysis of word frequency radar.This paper uses the information space communication model to analyze the characteristics of information transmission from three perspectives:professional and non-professional media,power and non-power media,and different administrative levels.The analysis shows that when the government responds to information transmission in public health emergencies,the timeliness of the professional field of information transmission to the decision-making level,the content filtering of different levels of information transmission,and the loss of authority information transmission need to be strengthened.Therefore,it is necessary to increase the transmission of professional information,reduce the filtering of hierarchical information,enhance the release of authoritative information,and strengthen the construction of information management.