新冠肺炎疫情对网络问诊的影响及对策分析

The Impact of COVID-19 on Online Diagnosis and Analysis on the Countermeasures

目的:挖掘新冠肺炎疫情激发的网络问诊潜能,进而为互联网医疗等新型诊疗模式的推动提供决策依据。方法:基于四川省人民医院疫情前后网络问诊数据,采用单边独立样本t检验分析问诊量疫情前后的差异性,进而分析网络问诊的现状及疫情对网络问诊的激发作用。结果:全院日均网络疫情后问诊量增加2倍以上;85%的二级科室疫情后网络问诊量显著增加;心血管超声等少数科室疫情前后无显著差异且日均问诊量极低。结论:疫情显著激发了网络诊疗潜能,不同科室网络诊疗需求不同,医院应持续扩展互联网诊疗服务供应,根据不同科室特点合理配置资源,提高医疗服务整体效率。

Objective:By exploring the potential of online consultation inspired by COVID-19 epidemic,provide decision basis for the promotion of new diagnosis modes such as online consultation.Methods:Based on online consultation data from Sichuan Provincial People’s Hospital,the difference of the number of online consultations before and after the epidemic was analyzed by employing unilateral independent sample t test,and then the promotion effect of epidemic on online consultation were analyzed.Results:The average daily number of online consultations after the epidemic increases more than twice than before;After the epidemic,85%of the secondary departments have significantly increased online consultations;For few departments such as cardiovascular ultrasound,there was no significant difference before and after the epidemic,and the daily number of online consultations are very low.Conclusion:The COVID-19 epidemic has significantly stimulated the potential of online consultation,and different departments have different requirements.Thus,hospitals should continuously promote the supply of online services,rationally allocate resources according to the practical requirements of different departments,and improve the overall efficiency of medical services.