摘要
突发公共卫生事件中如何开展应急服务是大学图书馆目前亟待解决的重要问题。由此,本研究构建了面向突发公共卫生事件的应急服务体系,基于这一体系,采用网站访问、社交媒体访问、内容分析等方式,对我国137家“双一流”大学图书馆进行调研,了解疫情信息发布、校外电子资源访问途径、免费电子资源整合、远程参考咨询服务、线上学科服务、“无接触”纸质文献传递等应急服务情况,提出大学图书馆提升应急服务水平的具体对策:提供应急信息服务,优化数字资源服务,完善参考咨询服务,加强教育培训服务,落实应急响应管理,实施社会救灾支援,注重可持续发展。
How to carry out emergency services in public health emergencies is an important issue that academic libraries need to solve urgently.Therefore,this research constructs an emergency service system for public health emergencies.Based on this system,this article summarized the situation through surveys on 137“Double First-class”academic libraries in China by means of website visit,social media visit and content analysis on aspects of COVID-19 information release,off-campus access to electronic resources,open access electronic resource integration,remote reference services,online subject services,and non-contact paper document delivery services of these libraries.And then it proposes specific countermeasures for academic libraries to improve the level of emergency services,such as providing emergency information services,optimizing digital resource services,improving reference service,strengthening education and training services,implementing emergency response management,carrying out social disaster relief support,and attaching importance to sustainable development.
作者
郭亚军
杨紫楠
杨志顺
Guo Yajun;Yang Zinan;Yang Zhishun
出处
《大学图书馆学报》
CSSCI
北大核心
2020年第5期11-19,共9页
Journal of Academic Libraries
基金
国家社会科学基金青年项目“大数据环境下数字出版知识服务研究”(编号:14CTQ028)的研究成果之一。
关键词
应急服务
大学图书馆
公共卫生事件
新冠肺炎
Emergency Services
Academic Libraries
Public Health Emergencies
COVID-19