组织的信息提供行为对员工心理健康的影响——两种工作不安全感的链式中介作用

Impact of Organization Information Providing Behavior on Employees′Mental Health:The Chain Mediation Effect of Cognitive and Affective Job Insecurity

市场竞争的加剧和组织转型、变革的情境下,出现一系列员工心理健康受损的现象。其中,工作不安全感尤其不利于维持员工的心理健康状态。多数研究仅探讨了工作不安全感的前因后果,忽略了工作不安全感在认知和情感方面的潜在区分,以及两种工作不安全感对员工心理健康的影响。本研究基于认知评价理论和情绪评价理论,讨论组织信息提供行为对于维护员工心理健康的重要影响,分析由认知过程引发的情感工作不安全感的链式中介作用。研究结果显示,组织的信息提供行为对于员工认知工作不安全感有显著负向影响;组织的信息提供行为对员工心理健康有显著正向影响;组织的信息提供行为通过影响员工认知工作不安全感影响员工心理健康;组织的信息提供行为通过员工认知工作不安全感影响员工情感工作不安全感,进而影响员工心理健康。组织的信息提供行为通过降低认知工作不安全感,进而降低情感工作不安全感的链式中介作用,提升员工心理健康水平。本研究理论上丰富了组织的信息提供行为对员工心理健康影响的研究,实践上有助于组织通过信息提供和预防解决员工的认知工作不安全感和情感工作不安全感,从而纾解员工的心理健康受损状况。

In the context of intensified market competition and organizational transformation,a series of phenomena of employees′impaired mental health have attracted researchers′extensive attention.Among them,job insecurity is not conducive to maintaining employees′mental health.However,most scholars only discussed the causes and consequences of job insecurity,ignoring the potential distinction between cognitive and emotional aspects of job insecurity and the impact of the two kinds of job insecurity on employees′mental health.Based on cognitive evaluation theory and emotional evaluation theory,this study discusses the important influence of information providing behavior on maintaining employees′mental health,and analyzes the chain mediating effect of affective job insecurity caused by cognitive process.The results of this study show that organizational information providing behavior has a significantly negative impact on employees′cognitive job insecurity;the information provided by the organization has a significantly negative impact on employees′mental health;the information providing behavior of the organization affects employees′mental health by affecting their cognitive job insecurity;the information providing behavior of the organization influences employees′affective job insecurity through their cognitive work insecurity and then affects their mental health.By reducing cognitive job insecurity,the organization′s information-providing behavior reduces the chain mediating effect of affective job insecurity and improves employees′mental health.This study theoretically enriches the research on the impact of organizational information providing behavior on employees′mental health,and practically helps organizations solve employees′cognitive and emotional work insecurity through information providing and prevention,so as to relieve employees′impaired mental health.