摘要
在21世纪信息技术飞速发展的时代,集团型企业管理逐步规范化、精细化,随之而来的是企业ERP管理软件越来越多、越来越杂,传统的电话、微信、QQ群支撑ERP逐步暴露出很多无法解决的问题。基于此,文章通过前沿的大数据挖掘、图像识别等互联网技术,为客户提供简单、方便、明了的咨询和接入方式,在提高人员工作效率的同时,减少了团队人员的投入,提高了用户的满意度和黏性。
In the era of rapid development of information technology in the 21st century,group enterprise management is gradually standardized and refined,followed by more and more enterprise ERP management software,more and more miscellaneous,traditional telephone,WeChat,QQ group support ERP gradually exposed a lot of unsolvable problems.Based on this,the article provides customers with simple,convenient and clear consultation and access methods through cutting-edge big data mining,image recognition and other Internet technologies,while improving the efficiency of personnel work,reducing the input of team personnel,and improving the satisfaction and stickiness of users.
作者
敖丽平
Ao Liping(Jiangsu Zhongbo Communication Company Limited,Nanjing 210000,China)
出处
《无线互联科技》
2020年第15期30-31,共2页
Wireless Internet Technology
关键词
ERP
知识库
图像识别
智能
机器学习
ERP
knowledge base
image recognition
intelligence
machine learning